Search found 2 matches

by dmx11
Fri May 30, 2025 12:15 pm
Forum: Technical Support
Topic: Pairing no longer works after power cycling
Replies: 3
Views: 141

Re: Pairing no longer works after power cycling

I will try to get the log as soon as I have time. I found the instructions for enabling it but cannot find anything else about it in the forum. Is the log always printed ? If yes, where is the location of the log output ? Should I keep the sterling key connected to the PC (SK-s usb-c to PC) while it...
by dmx11
Fri May 30, 2025 9:28 am
Forum: Technical Support
Topic: Pairing no longer works after power cycling
Replies: 3
Views: 141

Pairing no longer works after power cycling

Would like to report what looks like a bug with later firmwares. My SterlingKey was working fine with my Keyboardio Atreus keyboard until I updated the firmware to version 2.0.0. After initial pairing with PC running windows 10 the following steps causes SterlingKey to no longer work: 1.Touch the se...