Search found 4 matches

by Burgertron
Sun Mar 09, 2025 6:42 pm
Forum: Technical Support
Topic: Intermittent disconnection from Logitech mouse over USB receiver
Replies: 6
Views: 63692

Re: Intermittent disconnection from Logitech mouse over USB receiver

No further lines in the log. Log button was hit by remote desktopping in with a mobile device then hitting the download button.
by Burgertron
Sun Mar 09, 2025 4:17 pm
Forum: Technical Support
Topic: Intermittent disconnection from Logitech mouse over USB receiver
Replies: 6
Views: 63692

Re: Intermittent disconnection from Logitech mouse over USB receiver

I was able download a log while witnessing this issue occur, but it's not particularly useful as far as I can tell. Reproduced issue by going to bed, waking up to mouse without functionality, rebooting the device, then witnessing the issue right away. Lines when booting up atre: b11 f#)4 „k1 ESP-ROM...
by Burgertron
Sun Mar 09, 2025 11:04 am
Forum: Technical Support
Topic: Intermittent disconnection from Logitech mouse over USB receiver
Replies: 6
Views: 63692

Re: Intermittent disconnection from Logitech mouse over USB receiver

I turned logging on, and the issue did not occur.
I then turned logging off, and the issue still not did occur.

🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔

I'll get back with logs later if the issue does reoccur.
by Burgertron
Sun Mar 09, 2025 5:10 am
Forum: Technical Support
Topic: Intermittent disconnection from Logitech mouse over USB receiver
Replies: 6
Views: 63692

Intermittent disconnection from Logitech mouse over USB receiver

Hello! I'm trying to use a Logitech G Pro X mouse with SterlingKey, but the mouse is randomly disconnecting. Here's my observations: SterlingKey status LEDs are normal. Receiver on USB Type-A port is still detected. No loss of bluetooth connection from host to SterlingKey. Host still claims that a m...