Search found 52 matches
- Fri Mar 21, 2025 3:57 pm
- Forum: Technical Support
- Topic: Question around keyboards with mouse layers
- Replies: 3
- Views: 19987
Re: Question around keyboards with mouse layers
I just remembered. I had another user 2 weeks ago on Discord report the ZSA Voyager's built-in mouse compatibility. I have fixed it, but I have not yet release that firmware. However you should be able to use the test firmware. On the same `updater` page, click on Connect below Program, and on the C...
- Fri Mar 21, 2025 2:48 pm
- Forum: Technical Support
- Topic: Question around keyboards with mouse layers
- Replies: 3
- Views: 19987
Re: Question around keyboards with mouse layers
Hey! I don't remember if I ever got feedback for the mouse layer, didn't know it exists. It's likely fixable, I'll just need some logs from you so I can create a hotfix release. 1. Connect SterlingKey to your computer through the type-c port of SterlingKey, and connect your keyboard to the type-A po...
- Sun Mar 09, 2025 4:19 pm
- Forum: Technical Support
- Topic: Intermittent disconnection from Logitech mouse over USB receiver
- Replies: 6
- Views: 56998
Re: Intermittent disconnection from Logitech mouse over USB receiver
I suppose moving the mouse produced no other logs, and these are the latest that just worked?
- Sun Mar 09, 2025 11:10 am
- Forum: Technical Support
- Topic: Intermittent disconnection from Logitech mouse over USB receiver
- Replies: 6
- Views: 56998
Re: Intermittent disconnection from Logitech mouse over USB receiver
I do have a similar issue with my Logitech G403 Hero mouse. At random, sometimes after 5 minutes sometimes after 2 hours, it freezes. Cannot reproduce it reliable. It's probably the same issue since it didn't happen now. It doesn't happen all the time, and it only affects a few devices. I.e. Charach...
- Sun Mar 09, 2025 6:58 am
- Forum: Technical Support
- Topic: Intermittent disconnection from Logitech mouse over USB receiver
- Replies: 6
- Views: 56998
Re: Intermittent disconnection from Logitech mouse over USB receiver
Hey! Sorry to hear you're having issues. Just to verify, does it happen at random? How often does it happen? Is it just like frozen? All receive power, and all seem connected, but it just does nothing? To make sure, could you turn on logs and have them running in the background and then send them to...
- Sun Mar 02, 2025 6:46 pm
- Forum: Customer Feedback
- Topic: Feature Request: Shortcuts to rotate device
- Replies: 4
- Views: 183003
Re: Feature Request: Shortcuts to rotate device
Hello! I am working on this feature now. How does the shortcut ctrl+alt+shift sound to you?
- Sun Mar 02, 2025 4:39 pm
- Forum: Announcements and Updates
- Topic: Firmware Version 1.3.0 released
- Replies: 0
- Views: 51990
Firmware Version 1.3.0 released
What's new: New features: Customizable vibration timer . If your board uses the old vibration motor, you can set the vibration time to a smaller number, in order to make it more silent. Defaults to 100 milliseconds per vibration Customizable maximum output slots. Up to 6 output slots can be used. D...
- Mon Feb 03, 2025 3:46 pm
- Forum: Technical Support
- Topic: [RESOLVED] Help with setup - Kinesis Freestyle Pro
- Replies: 6
- Views: 170075
Re: Help with setup - Kinesis Freestyle Pro
Do you have Discord maybe so we can troubleshoot a bit faster? Or instagram? You can find both links at the homepage of the forum.
- Fri Jan 31, 2025 5:43 pm
- Forum: Technical Support
- Topic: [RESOLVED] Help with setup - Kinesis Freestyle Pro
- Replies: 6
- Views: 170075
Re: Help with setup - Kinesis Freestyle Pro
Hey! Very sorry for the delay. Could you try the "freestyle-edge" firmware? Does it have a way to move the mouse? I see in the HID info that it supports mouse functionality. If yes, could you also try that? If it still doesn't work, could you show me with what name SterlingKey is visible o...
- Mon Jan 27, 2025 4:10 pm
- Forum: Technical Support
- Topic: [RESOLVED] Help with setup - Kinesis Freestyle Pro
- Replies: 6
- Views: 170075
Re: Help with setup - Kinesis Freestyle Pro
Hey!
Thank you for the logs, since it's connecting properly and since there are logs when you type, from what I can see it's fixable. I will send you a new firmware to test in the coming hours.
Best regards,
Alex
Thank you for the logs, since it's connecting properly and since there are logs when you type, from what I can see it's fixable. I will send you a new firmware to test in the coming hours.
Best regards,
Alex