Search found 55 matches

by Alex
Sun Apr 20, 2025 10:18 am
Forum: Technical Support
Topic: Question around keyboards with mouse layers
Replies: 5
Views: 84947

Re: Question around keyboards with mouse layers

Hey! No worries. Do you have discord maybe? It will probably be faster to troubleshoot it together there https://discord.gg/kBXkXdJrqQ You need Chrome or Chromium-based browsers, or Opera, indeed. Could you try another cable? It shouldn't matter whether the SterlingKey is on or off, and shouldn't ma...
by Alex
Wed Apr 09, 2025 6:02 pm
Forum: Customer Feedback
Topic: [RESOLVED] Feature Request: Shortcuts to rotate device
Replies: 5
Views: 261687

Re: Feature Request: Shortcuts to rotate device

Hello again, this feature is live in the latest 2.0.0 firmware, the shortcut is ctrl+shift+alt.
by Alex
Sun Apr 06, 2025 4:51 pm
Forum: Announcements and Updates
Topic: Firmware Version 2.0.0 released
Replies: 0
Views: 13775

Firmware Version 2.0.0 released

What's new: New features: Keyboard shortcut to cycle between outputs. By pressing "ctrl+alt+shift" you can select the next output After 1 second of inactivity, the frequency of the CPU is lowered to preserve battery life. As soon as a new input is received, the frequency is boosted again ...
by Alex
Fri Mar 21, 2025 3:57 pm
Forum: Technical Support
Topic: Question around keyboards with mouse layers
Replies: 5
Views: 84947

Re: Question around keyboards with mouse layers

I just remembered. I had another user 2 weeks ago on Discord report the ZSA Voyager's built-in mouse compatibility. I have fixed it, but I have not yet release that firmware. However you should be able to use the test firmware. On the same `updater` page, click on Connect below Program, and on the C...
by Alex
Fri Mar 21, 2025 2:48 pm
Forum: Technical Support
Topic: Question around keyboards with mouse layers
Replies: 5
Views: 84947

Re: Question around keyboards with mouse layers

Hey! I don't remember if I ever got feedback for the mouse layer, didn't know it exists. It's likely fixable, I'll just need some logs from you so I can create a hotfix release. 1. Connect SterlingKey to your computer through the type-c port of SterlingKey, and connect your keyboard to the type-A po...
by Alex
Sun Mar 09, 2025 4:19 pm
Forum: Technical Support
Topic: Intermittent disconnection from Logitech mouse over USB receiver
Replies: 6
Views: 79630

Re: Intermittent disconnection from Logitech mouse over USB receiver

I suppose moving the mouse produced no other logs, and these are the latest that just worked?
by Alex
Sun Mar 09, 2025 11:10 am
Forum: Technical Support
Topic: Intermittent disconnection from Logitech mouse over USB receiver
Replies: 6
Views: 79630

Re: Intermittent disconnection from Logitech mouse over USB receiver

I do have a similar issue with my Logitech G403 Hero mouse. At random, sometimes after 5 minutes sometimes after 2 hours, it freezes. Cannot reproduce it reliable. It's probably the same issue since it didn't happen now. It doesn't happen all the time, and it only affects a few devices. I.e. Charach...
by Alex
Sun Mar 09, 2025 6:58 am
Forum: Technical Support
Topic: Intermittent disconnection from Logitech mouse over USB receiver
Replies: 6
Views: 79630

Re: Intermittent disconnection from Logitech mouse over USB receiver

Hey! Sorry to hear you're having issues. Just to verify, does it happen at random? How often does it happen? Is it just like frozen? All receive power, and all seem connected, but it just does nothing? To make sure, could you turn on logs and have them running in the background and then send them to...
by Alex
Sun Mar 02, 2025 6:46 pm
Forum: Customer Feedback
Topic: [RESOLVED] Feature Request: Shortcuts to rotate device
Replies: 5
Views: 261687

Re: Feature Request: Shortcuts to rotate device

Hello! I am working on this feature now. How does the shortcut ctrl+alt+shift sound to you?
by Alex
Sun Mar 02, 2025 4:39 pm
Forum: Announcements and Updates
Topic: Firmware Version 1.3.0 released
Replies: 0
Views: 84256

Firmware Version 1.3.0 released

What's new: New features: Customizable vibration timer . If your board uses the old vibration motor, you can set the vibration time to a smaller number, in order to make it more silent. Defaults to 100 milliseconds per vibration Customizable maximum output slots. Up to 6 output slots can be used. D...