Search found 2 matches

by Condor
Thu Dec 26, 2024 9:54 pm
Forum: Technical Support
Topic: Unable to setup
Replies: 3
Views: 1179

Re: Unable to setup

Hi Alex, Thanks for the response. I've done some more troubleshooting, and I think the problem is with my keyboard, not the SterlingKey. I used another keyboard to test with the SterlingKey and it all worked as expected. However my Ergonomic keyboard still shows strange behavior: I was able to pair ...
by Condor
Wed Dec 25, 2024 10:46 am
Forum: Technical Support
Topic: Unable to setup
Replies: 3
Views: 1179

Unable to setup

Hi, I tried setting up the SterlingKey and was unable to. The device does not seem to be responding in the way the manual says it should. I have updated to the latest firmware 1.2.1 by following the instructions on this site. I am trying to use a Microsoft Wired Natural Ergonomic Keyboard 4000 v1.0....